Throughout the COVID-19 Pandemic, we have proactively implemented plans to protect the health and safety of our residents, clients, and staff. 

We are proud of our robust infection control & protection program led by a full time Certified Infection Preventionist. We take infection control seriously each day, but enhanced our process when COVID-19 began to spread.

Our nearly 500 team members remain on the front lines providing essential services to clients throughout the community. We are proud to support the needs of those we serve, especially through times of crisis. Driven by compassion, our teams are working together and truly going above and beyond to ensure the needs of our community are met. 



  • We are exercising an abundance of caution to protect the health and safety of more than 350 individuals residing on our Berkeley Square and Westover and campuses.
  • 98% of all residents living in the main building of our Berkeley Square and Westover campuses have been fully vaccinated.
  • 70% of our health services staff have been fully vaccinated.
  • We continue to offer vaccination for new residents and staff.
  • Visitation:      Berkeley Square       Westover       Jamestowne
  • We have resumed socially distanced small group activities for residents living within our main buildings.
  • Our beauticians have been fully vaccinated and we are offering private appointments for salon services for residents within the main buildings.
  • Residents within the main building may schedule individual workouts at our Elements Wellness Center, including use of the pool at each campus.
  • Our Trips & Travel program, Elements Wellness Center,  The Coach House Tavern & Grille, and First Financial Bank office at Berkeley Square remain closed to the public at this time.
  • We highly discourage residents from leaving the campus. New admissions or residents leaving campus for any non-medical event will be screened upon re-entry and quarantined for a period of 14 days.
  • We reviewed all cleaning products to ensure items used on our campuses meet EPA approved emerging viral pathogens guidelines. We have also increased the frequency of cleaning and disinfection across all campuses.
  • To protect the health and safety of all who live and work on our healthcare campuses, we have recently secured Phenomenal Aire Cold Plasma Generators to be installed at Berkeley Square, Westover and Jamestowne. These systems act as a natural scrubbing agent for the air passing through to remove dust, mold, pollen, bacteria, viruses and harmful pathogens. Our new Cold Plasma Generators will boost our existing HVAC systems by providing and electric field filled with highly-charged ions which help disable viruses and other harmful microorganisms in the air on high-touch surfaces like tables, counter tops, and door knobs.
  • Communal dining will reconvene with lunch service on March 1st. We continue to honor special dietary needs and modifications, as well as support residents who require feeding assistance, and supervision during meals.
  • All staff entering our Berkeley Square, Westover and Jamestowne campuses are required to be screened upon arrival.
  • When Butler County’s positivity rate is greater than 10% we will test residents and staff twice weekly.
  • Staff are getting creative and working hard to help residents stay active and engaged, while ensuring regulatory compliance.
  • We have established family email lists and continue to provide weekly updates to residents and loved ones.
  • Our communities are rallying to care for one another! Residents have surprised one another by leaving meals on porches, starting a daily joke phone tree, and leaving encouraging signs for staff and neighbors.



  • Our Community Behavioral Health team implemented Telehealth individual and group options in order to conduct sessions remotely to minimize the spread of infection while allowing for physical distancing without interrupting critical services. Behavioral Health is an essential service, especially during times of crisis. We continue to accept new clients on-site or remotely as the need for support increases.
  • We reviewed all cleaning products to ensure items used on our campuses meet EPA approved emerging viral pathogens guidelines. We have also increased the frequency of cleaning and disinfection across all campuses.



  • Community First Pharmacy continues to serve clients at our Hamilton, Middletown and Dayton Locations. We are filling more prescriptions than ever.
  • Our Meals on Wheels team continues to deliver more than 3000 meals per week to homebound older adults and supplies for their pets.
  • The FLEET continues to ensure clients have the transportation they need. In addition, we were expanded our program to provide medical transportation for Butler County Veterans (VA) and to support older adults.
  • Colonial at Home continues to provide non-medical care to older adults living independently throughout our community. We are encouraging our clients to remain safely in their homes and working hard to ensure they have the support they need to do so.
  • Independent Living Assistance (ILA) continue to serve more than 320 clients in Butler, Warren and Hamilton Counties. We continue to conduct home visits to deliver monthly Shared Harvest Commodity boxes and work with clients to help them maintain their household finance and medical billing needs.
  • LifeSpan – Intake and Referral (I&R) referrals are up and the team is working to meet all of the increasing needs within our community.
    • Our Butler County Elderly Services Program (ESP) Care Management Team has called more than 3,000 clients to check in on their status and prioritize needs.
    • Guardians continue to support clients remotely – conferencing by phone with care managers and care facilities to ensure they are cared for and their needs continue to be met.
    • School Based Support Services are supporting students and school administration remotely. Depression and other behavioral health issues are increasing, as students remain isolated and bored. Our team is working hard to keep them healthy and well.
    • Representative Payee team continues to ensure clients financial administrative needs are met using pre-loaded credit cards and mailed checks so contact is not necessary. We continue to accept new clients.
    • Coaching & Financial Wellness team is increasingly busy responding with our employment services program. We provide resources and support for clients in financial crisis—including assistance with adjusting household budgets and helping clients manage through the economic crisis brought on by COVID-19.


Thank you for your patience and understanding as we navigate through the COVID-19 Pandemic. Please be assured that we are making every effort to ensure the health and safety of our staff and clients. If you have questions, please email us at: